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Claims Management

UIG is committed to the provision of fast and efficient claims service and advice. The key principles that underline our claims philosophy are:

  • Proceed fairly in the interests of our clients in the event of a claim
  • Work with our customers to understand overly technical policy interpretations
  • Work with our customers to reduce the cost and the number of claims through effective risk management strategies and
  • Work with our clients through difficult times.

In the event of a claim, we will:

  • Provide you with the insurers claim form if needed
  • Arrange for the loss assessor to be appointed if applicable
  • Advise on the completion of the claim form
  • Provide advice to ensure you have received your full entitlements